Remote Desktop Support
Two-Way Screen Share
Both your customers and your technicians can share their screen and give keyboard and mouse control.
File Transfer
Securely send and receive files in a live or unattended support session, which is useful for applying patches, updates and more.
Remote Diagnostics
Easily access your customer’s system information, including hardware and software configuration.
Multi-Monitor Navigation
Easily switch or scroll between all of your customer’s monitors.
Multi-Session Support
Host up to 8 sessions simultaneously per technician.
Annotation Tools
Draw, highlight and point to items on the customer’s screen.