We have had great success supporting our healthcare Industry clients
We live in an online world. Even for those who have pushed back the hardest, with the current global pandemic, they are stuck at home and working over video chats. Every aspect of our jobs has been moved on-line. It has made us study this new world and look back at the old. We are, with increasing scrutiny looking at the best of the new, while continuing the desire to get back to normal.
One area that has been highly impacted is e-commerce. Amazon’s growth continues without abatement and retailers and manufacturers are all fighting for online real-estate, influence and revenue. The effect on consumer markets is rapidly trickling over into the operations of all industries. This includes the medical device industry and the rising expectations that healthcare group purchasing organizations (GPOs) have within the medical supply chain.
Why would the expectations in every other aspect of their lives be different then when buying medical supplies? From the manufacturers there is increased pressure to also be a part of this new eCommerce world. The march forward is compelling both medical device manufacturers, logistic companies, and distributors to quickly change their ways.
The medical industry’s supply chain for surgical equipment is a prime area for improvement. It is in need of the major innovation and eCommerce ability that Suzzor is bringing to the forefront.
This shift has been triggered by how all of us now perceive eCommerce. Products need to be easy to find, easy to research, and easy to order. The user and the GPO must be in control. The delivery has to be efficient and on time. The ability to have knowledge at the tip of a keystroke is rightly expected.
For years, medical device manufacturers and logistics providers have moved slower into this area and to moving their supply chain online, due to high gross margins and the fans of in person buying. While it is critical for the companies to continue to be concerned with product quality, safety, and innovation their supply chain is catching up in importance.
End users such as hospitals are demanding improved efficiency and lower costs in the medical device supply chain, while insurers and federal regulators are stepping up oversight. A good, clear, easy to use supply chain offers the visibility, timeliness, and data necessary in today’s online world.
Suzzor has created a solution for both views of the supply chain. For the GPO it offers a familiar look and feel solution, by providing a user-friendly on-line ordering experience where health care organizations can find and discover anything, they need for their surgical patients using the most time-efficient and cost-efficient product distribution channel.
The surgical supply chain is highly fragmented with multiple distribution points and products of all types, options, and value. The challenges while complex are not unique to the technology of today. For this new eCommerce supply chain, from the distributors to manufacturers, Suzzor is the go-to surgical supply site to reach their market. It works within the current infrastructure but provides the needed improvements with technology that is timely, effective and the answer for the world of today.